Privacy Policy

Effective Date: June 1, 2025

Ladder Heights (“we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, ladderheights.com.

1. Information We Collect

We collect two types of information from visitors to our website:

a. Google Analytics

We use Google Analytics to collect anonymous information to help us understand how visitors use our website. This includes:

  • Pages visited
  • Duration of visit
  • Type of device and browser
  • Referral source (such as a link from another website)
  • General geographic location
  • Anonymized IP address

This data helps us improve the design, content, and performance of our website. It does not personally identify you.

b. Contact Form

If you choose to contact us through our website’s contact form, we may collect:

  • Your name
  • Email address
  • Phone number (optional)
  • Any message or additional information you provide

We only use this information to respond to your inquiry and communicate with you.

2. How We Use Your Information

We use the information we collect to:

  • Monitor and improve our website’s performance
  • Respond to questions, messages, or service inquiries submitted through our contact form
  • Maintain internal records of correspondence

We do not sell, trade, or rent your personal information to third parties.

3. Cookies

Our website uses cookies through Google Analytics. Cookies are small data files stored on your device that help track user activity. You can control or disable cookies through your browser settings.

To learn more about how Google uses your data, visit:
https://policies.google.com/technologies/partner-sites

4. Data Security

We implement reasonable safeguards to protect your personal information. However, no transmission over the internet or method of electronic storage is guaranteed to be 100% secure.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

6. Your Consent

By using our website, you consent to the terms of this Privacy Policy.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Ladder Heights
1300 West 57th Street
Sioux Falls, SD 57108
Email: Alex.Hobbs@ladderheights.com
Website: ladderheights.com